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I had Amazon once send me an empty package instead of a phone, and only getting the police in solved the problem, everything else failed.
by KingOfCoders 2y ago
I had Amazon once send me an empty package instead of a phone, and only getting the police in solved the problem, everything else failed.
- raxxorraxor 2y agoCurrently have such a case open with Amazon. Support has said I will be reimbursed, but it has been a few weeks already. I will give them a few days until I will cancel the transaction, which might get my account locked. In my case I got a wooden toy instead of a GPU. Reordered the same thing from the same shop and got the right product. But the other case was probably a logistic member stealing the contents. Perhaps an honest mistake, but big tech has the tendency to hire low quality third party services to save a few dollars. I would immediately fire the managers responsible, because this way you do significant damage to the brand that is way beyond paying delivery services a fair amount. It already is established that Amazon deliveries have a statistically significant amount of fraud.
- amatecha 2y agoI've started recording videos when I open packages (when the package contains something of greater-than-trivial value), because I've heard stories like yours. Maybe not bulletproof, but at least it's something…
- anonymousiam 2y agoI had the same thing happen with an iPhone ordered from AT&T. I have Ring video of the delivery guy placing the empty box near my gate. You can see from the way he waves the box around that it has very low inertia, and could not possibly have had a phone in it. Fortunately, I had no trouble with my claim.