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That makes sense on the surface, and there's certainly value to spreading knowledge, but when you're in the same room there's a much lower barrier, so the tende
by marknutter 14y ago
That makes sense on the surface, and there's certainly value to spreading knowledge, but when you're in the same room there's a much lower barrier, so the tendency is to ask questions first, rather than making a serious attempt at solving the problem on your own. Make no mistake, we still ask each other questions when we're in a bind, but this communication is asynchronous. We ping the other person over chat, but that person is free to respond in their own time. I can't count the number of times I've gotten an IM from a colleague asking a question, only to get a "nevermind, I figured it out :)" message 5 minutes later. To me, that's a much more productive workflow for both individuals and the organization as a whole.