10 ms·

> - EightSleep I would agree. Except that now they seem to make it so that it is pretty pointless without a subscription. Kind of sucks that you have to pay $1

> - EightSleep I would agree. Except that now they seem to make it so that it is pretty pointless without a subscription. Kind of sucks that you have to pay $15/month to actually use the product after paying close to $2000 for the product. I still use mine only because I was grandfathered in to be able to set temperature set-points without a subscription. If I were to need another one, I would look for an option without a subscription.

madamelic 2y ago
Yeah, am getting a little worried about that. I am kind of waiting for the other shoe to drop because the company has been nothing but amazing when it comes to their support. It has sprung a leak three times, about once every 18 months, and they've always replaced it with no additional payment. I have a feeling next time it's going to involve a lot of cash being exchanged and I'll be faced with a choice. --- The subscription thing is very much a bummer. I hadn't figured out why they weren't shaking me down for it until I also put together the grandfathered in thing. It is extremely distasteful to have a required (?) subscription on a product that is this expensive. I don't entirely get how spending $2k - $5k on a bed system (not a mattress!) isn't enough. Just pure fuckin' greed if I am being honest. I get they need to make money and their product isn't a monthly or yearly re-purchase but it's just short-sighted. Like let's be real honest here: their product almost certainly doesn't cost anywhere near $5k in materials. The margins on their product are likely already completely stupid. My guess-timate would be maybe $500 in parts. It's literally just a pump that heats or cools water that is app-controlled... not exactly anything crazy. If you look at something like Withings sleep tracker, it's $130 so even the fancy pants sleep tracking stuff isn't some crazy tech even if we take Withings' margins as the actual price.
k4rli 2y ago
That's just insane. And it's not a subscription you can ever stop paying unless you get rid of the 5000EUR bed itself. Absolutely a dealbreaker. What if they increase the fee to 30EUR a month? Or 50EUR a month? That's guaranteed to happen once main product sales start slowing down and investors still want their quarterly gains.

madamelic 2y ago

Yeah, am getting a little worried about that. I am kind of waiting for the other shoe to drop because the company has been nothing but amazing when it comes to their support. It has sprung a leak three times, about once every 18 months, and they've always replaced it with no additional payment. I have a feeling next time it's going to involve a lot of cash being exchanged and I'll be faced with a choice. --- The subscription thing is very much a bummer. I hadn't figured out why they weren't shaking me down for it until I also put together the grandfathered in thing. It is extremely distasteful to have a required (?) subscription on a product that is this expensive. I don't entirely get how spending $2k - $5k on a bed system (not a mattress!) isn't enough. Just pure fuckin' greed if I am being honest. I get they need to make money and their product isn't a monthly or yearly re-purchase but it's just short-sighted. Like let's be real honest here: their product almost certainly doesn't cost anywhere near $5k in materials. The margins on their product are likely already completely stupid. My guess-timate would be maybe $500 in parts. It's literally just a pump that heats or cools water that is app-controlled... not exactly anything crazy. If you look at something like Withings sleep tracker, it's $130 so even the fancy pants sleep tracking stuff isn't some crazy tech even if we take Withings' margins as the actual price.

k4rli 2y ago

That's just insane. And it's not a subscription you can ever stop paying unless you get rid of the 5000EUR bed itself. Absolutely a dealbreaker. What if they increase the fee to 30EUR a month? Or 50EUR a month? That's guaranteed to happen once main product sales start slowing down and investors still want their quarterly gains.