Good points, but the author is missing the other major problem in universities: that they've become for-profit centers. "Butts-in-seats" is the number one prior

Good points, but the author is missing the other major problem in universities: that they've become for-profit centers. "Butts-in-seats" is the number one priority according to the last college president I worked for. Headcount means tuition and funding and grants. The kids be damned, they're not interested in their success. In fact if a sophomore or freshman drops out, that's room for a new incoming student with new loans they'll take out.