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It's massively common, factors into the whole office/home debates that have been raging for 4 years https://www.apqc.org/blog/better-measurement-knowledge-work
by ta1243 2y ago
It's massively common, factors into the whole office/home debates that have been raging for 4 years
https://www.apqc.org/blog/better-measurement-knowledge-worker-pickle https://www.apqc.org/blog/better-measurement-knowledge-worke...
The crux of growth in knowledge workers is that our current norms of measurement and productivity were developed in a manufacturing or manual task-oriented mindset. According to Peter Drucker, productivity for knowledge workers needs a different set of considerations
https://www.cipd.org/globalassets/media/knowledge/knowledge-hub/factsheets/8296-knowledge-work-practice-summary.pdf https://www.cipd.org/globalassets/media/knowledge/knowledge-...
While in manual work the targets and outputs are usually clear, knowledge work
and its results are less tangible, and therefore harder to define, measure and evaluate
https://trepo.tuni.fi/bitstream/handle/10024/114586/palvalin_47.pdf?sequence=1 https://trepo.tuni.fi/bitstream/handle/10024/114586/palvalin...
Drucker (1999) has even stated that knowledge worker productivity is the biggest challenge
for modern work life. Other researchers have also discovered that the performance
of an individual knowledge worker is the most important factor for organisational
success... The need for general performance measurement is great as the theme is still quite
new and there are very few previous studies measuring the effectiveness of
NewWoW practices. There is also a need for practical tools for analysing and
managing the performance of knowledge work from the NewWoW perspective.
Organisations are still planning and making NewWoW changes, without clear
evidence of their benefits and without any measurement information
- randomdata 2y ago> Other researchers have also discovered that the performance of an individual knowledge worker is the most important factor for organisational success... Great, which means we have a way to measure individual performance with respect to what matters (organizational success). So what's the problem?
- ta1243 2y agoNo it doesn't, it means we need a reliable way to do it > Organisations are still planning and making NewWoW changes, without clear evidence of their benefits and without any measurement information
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- randomdata 2y agoWe have a reliable way to do it: The same way the researchers did when they showed that performance is the most important factor for organizational success. If your knowledge workers measure the same way the workers did in that research, you're golden. Unless you question the validity of the research? But if that's the case, why did you mention it as being significant in the first place?
- didntcheck 2y ago> factors into the whole office/home debates that have been raging for 4 years Can you expand on that?
- ta1243 2y agoSome claim that people are just as effective, or more effective, working at home. Others claim the same but from the office. Clearly if it was possible to measure effectiveness unambiguously this wouldn't be a debate.