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No it isn't. Users should rate in good faith, but honestly and correctly. The score will retain more value if they do. There is a lot that is commonly wrong wit
by OutOfHere 2y ago
No it isn't. Users should rate in good faith, but honestly and correctly. The score will retain more value if they do. There is a lot that is commonly wrong with Uber drivers:
1. If they have a phone GPS, odds are 80% that it's mounted in a hazardous way or not at all.
2. They play hideous music and should just be silent instead.
3. They take non-urgent and prolonged calls while driving.
4. On rare occasions, some drive dangerously.
All of these are good reasons to not give the highest score.
- WesolyKubeczek 2y agoYou should remember drivers can rate you right back, and for both drivers and passengers alike, being rated below 4.90 is like being rated into negative stars, the way the current system works.
- OutOfHere 2y ago> being rated below 4.90 is like being rated into negative stars, the way the current system works. I do not believe this at all. Even if were to be true today, it will cease to be true once the ratings are more spread out.
- KittenInABox 2y agoThe issue is that the score is tied to someone's wellbeing and ability to earn an income in an unglamorous, insecure gig. Nothing besides actively putting me in harm's way would convince me to threaten the tenuous economic status of someone else. e.g. Often times if a man is on an extended call, it's his wife or child, and he apologizes to me. As if calling your family is ever something to apologize for. I'm constantly appalled at how asocial social norms have become.
- prewett 2y agoGreat, so in addition to being guilted into tipping for ordinary, expected service so not to threaten the possible "tenuous" economic circumstances of servers, now I get guilted if I have an expectation of a professional environment when I contract a personal-taxi from a large personal-taxi dispatcher. I'm not a social service dispensary, I'm a customer. I'm paying for a service, and I'm allowed to have certain expectations for the service.
- FridgeSeal 2y agoI think you’re ignoring an extremely real economic reality here. If this is what you want, maybe just get a chauffeur instead.
- consteval 2y agoI don't think anyone is saying you can't not tip or you can't have expectations. My problem with it is when people do these things but then maintain they're not directly, and tangibly, economically harming a lower wage person. You are, there's no way around it. It's perfectly fine to be okay with that outcome. IMO, it's not fine to pretend that outcome doesn't exist.
- denkmoon 2y agoA reasonable social safety net would end insane systems like this.
- 3np 2y agoWhat does "honestly and correctly" mean? Users certainly aren't trained by Uber on what the ratings are intended to communicate. There is no agreed on scale. "No issues whatsoever; smooth, helpful and professional" could be my "3" (where 3 means "as expected" and "5" is as exceptional as "1") but your "5" (where <5 indicates shortcomings).