4 ms·

I don't even look at the metrics for ICs. If a team has an underperformer I expect the lead to be handling that, with my support if necessary. The metrics I fi

I don't even look at the metrics for ICs. If a team has an underperformer I expect the lead to be handling that, with my support if necessary. The metrics I find useful are things like trends before and after a change. For example, if lots of PRs are taking a long time to get through review because the descriptions don't get filled in well, I want to look at the time code spends in review before and after updating the PR template. Or before that, I want to see which teams have code in review for less time so I can look at their PR process and suggest changes to slower teams that the faster teams have already implemented. If a team is doing the same stuff as other teams but their typical PR size is much bigger I want to know if they have fewer stories that they should be breaking down further. And so on. None of this is data I don't have a gut feel for, but having real numbers is useful for making a case for change. People don't always believe instinct. It's harder to argue with a well-designed graph.

ozim 2y ago
It is also super hard to look at trend of "gut feeling" or "instinct". Seems like lots of people discuss here false dichotomy and I really like onion2k explanation because it is much more nuanced and basically explains the same thing I was trying to convey in other thread on similar topic.
welder 2y ago
How do you collect & display these metrics, manually, internal tools, or a product? I'm often asked to provide employee metrics but my product is just an automated time tracker for contractors & devs, who bill by time. I've avoided it being used as employee metrics, but we recently built a separate product for these trends and team insights that you're using. May I email you to the address listed in your HN profile? Just for an informal chat. You can reach me at alan@wakatime.com.
- onion2k 2y ago
  I use Jellyfish. Happy to have a chat. Fire me an email. :)

ozim 2y ago

It is also super hard to look at trend of "gut feeling" or "instinct". Seems like lots of people discuss here false dichotomy and I really like onion2k explanation because it is much more nuanced and basically explains the same thing I was trying to convey in other thread on similar topic.

welder 2y ago

How do you collect & display these metrics, manually, internal tools, or a product? I'm often asked to provide employee metrics but my product is just an automated time tracker for contractors & devs, who bill by time. I've avoided it being used as employee metrics, but we recently built a separate product for these trends and team insights that you're using. May I email you to the address listed in your HN profile? Just for an informal chat. You can reach me at alan@wakatime.com.

onion2k 2y ago
I use Jellyfish. Happy to have a chat. Fire me an email. :)