3 ms·

I think the idea is that if a manager is just like... in the meetings with team members or also just ambiently participating in the work then they'll know what

• crazygringo 2y ago
  > I don't need a metrics dashboard to know what's going on with my spouse. You'd be surprised. It's extremely common for both spouses to think they're doing 75% of the housework. Resulting in a lot of resentment. Then after couples' therapy they agree to actually make a list. And the truth is revealed, and you can actually figure out how to make it balanced. It's extremely in common in therapy for both partners to insist they know what's going on with their spouse, when the reality is they don't at all, and therapy is about actually seeing the other person's POV. And believe it or not, metrics can help with that -- particularly around time spent and money spent on things that are obligations vs. recreation. And it's not so different with managers. I've had managers who just simply disliked one report and didn't think they worked hard enough, and just liked another report and always assumed they could trust their output. With no correlation to the employees' actual performance. Metrics help correct our blind spots.