Customer Support Calls Analyzer

Hello! I've been developing an desktop app called zebel for companies that have thousands of customer calls per day so they can analyze what their are having problems with and what is the opinion about the product itself. it has all sorts of functionalities including : 1) summarize calls 2) keywords of the call 3) rate agent's response to the customer 4) suggests how the response would've been better and more polite 5) sentiment analysis 6) classifies the issue to different departments please check it out by visiting : zebelai.com and let me know if there is any problem you have with it by zebel@zebelai.com.