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> Humans make mistakes. A lot. To put some numbers on this, from my experience. Health insurance manual claims processors (who usually average ~5 years of exp
by ethbr1 2y ago
> Humans make mistakes. A lot.
To put some numbers on this, from my experience.
Health insurance manual claims processors (who usually average ~5 years of experience) can do 95+% accuracy, at speed (a few minutes), at scale. That's counting and verifying multiple things against processing rules.
General data entry, from less trained folks, tends to average around 85% accurate (i.e. 15 mistakes + 85 entries correct, out of 100 entries).