The IDEO approach is something that I like and look for in the people I work with. When I was teaching I grad school, I'd often exhort my students to think at l

The IDEO approach is something that I like and look for in the people I work with. When I was teaching I grad school, I'd often exhort my students to think at least one level 'above' and one level 'below' whatever phenomena we were studying that week. With software, I think it's important to see the forest for the trees, so that you can make the best tree for the forest... (apologies for the tortured analogy)