> I have the right to a refund within 14 days of the purchase of digital goods and services. Congrats. In this case, you’re going to get it by contacting your

> I have the right to a refund within 14 days of the purchase of digital goods and services. Congrats. In this case, you’re going to get it by contacting your bank/credit card not by contacting the company. This is like the Pinboard twitter thread where he says German customers write to him demanding an invoice (which he doesn’t provide). So he sends them a blank one and tells them to fill it out themselves which just makes them madder.