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As jwz points out in "The CADT Model," abandoning reported bugs is just telling your users not to bother reporting anything.
by erik_seaberg 2y ago
As jwz points out in "The CADT Model," abandoning reported bugs is just telling your users not to bother reporting anything.
- crabmusket 2y agoIn my experience, things don't get done just because they are hanging about in the backlog. Most auto-closed issues in my small team are of the varieties "the PM had a nice idea one day" and "long standing annoyance which we would need to re-architect to solve and we'll get to it one day". And I don't even necessarily disagree with the CADT post, but... most users are not, for better or worse, so easily dissuaded.