It's also hard to beat the global network of on-site warranty service. One colleague had their broken TP keyboard replaced over an hour right next to us and got

It's also hard to beat the global network of on-site warranty service. One colleague had their broken TP keyboard replaced over an hour right next to us and got a fresh battery replacement >2y in. Another one managed to sort out their dead TP motherboard while remoting from a small town in SEA. All covered under warranty, no questions asked.