"“History of incompetence” really needs some citations" Former Apple tech, G3/G4 iBook/PowerBook days. Crates of logic boards shipped in - most static-killed d

"“History of incompetence” really needs some citations" Former Apple tech, G3/G4 iBook/PowerBook days. Crates of logic boards shipped in - most static-killed due to sand inside the crates. These were supposed to be used for repairing units that failed fresh from the manufacturing line. NVRAM consistently killed itself. Let me get out of my date of professional work in Apple repair - Trashcan Mac Pro - That one was very incompetently-designed given how badly people wanted to upgrade it and just could not due to space and thermal constraints. One of my friends about 4 years ago bought an iMac, 24" model. FIVE RMAs due to hard drive failing. They kept replacing it with the same drive brand and type, and likely from the same manufacturing batch, because that's an INSANELY high RMA rate for a single unit for the same piece of hardware. And that's just MY horror stories, and only from the HARDWARE perspective. And Cashmere, Apple's diag software, was a total piece of crap that couldn't tell you half of what was truly wrong with the system. So there's a bit of software horror for ya. Most Apple techs were shooting blind unless it was a specific problem. And the poor OS imaging techs - it's fun having school system laptops that are LOCKED to a specific OSX version and can NOT be upgraded. Not for security, NOTHING. You have to install that specific image for that specific school district, and ship it out. The machines can not be upgraded on the OS side. What a security nightmare that must have been. Shall I keep going? I'm sure if I thought hard enough I could find more incompetence which I hated while working as an Apple repair tech.