All I see here is an all-too-common organizational issue that something like this is having to be explained to someone in a management role. They should know th

All I see here is an all-too-common organizational issue that something like this is having to be explained to someone in a management role. They should know these things. And they should know them well. If your company is needing to have conversations like this more than rarely—let alone experiencing the actual issue being discussed—then that's a fundamental problem with leadership.