People were learning. Just like with mice and menus, people are capable of learning new skills and querying search engines was one. I remember when it was consi

People were learning. Just like with mice and menus, people are capable of learning new skills and querying search engines was one. I remember when it was considered a really "n00b" thing to type a full question into a search engine. Then Google decided to start enforcing that, because they had this idea that they would be able to divine your "intent" from a "natural question" rather than just matching documents including your search terms.