My first thought isn't the "rug pull" but rather that the real product being produced by the "FOSS company", from the get go, are the expensive support contract

My first thought isn't the "rug pull" but rather that the real product being produced by the "FOSS company", from the get go, are the expensive support contracts. Two different business models: - Sell a great+differentiated product, support is ~free and rarely needed - Give a away a terrible product (usually an over-engineered CRUD), constant $upport is required to use it effectively