I'm not surprised about this at all. In spite of having plenty of actually decent products and good demand, the company has a history of acting shady and caring

I'm not surprised about this at all. In spite of having plenty of actually decent products and good demand, the company has a history of acting shady and caring more about perceived appearance than about doing the right thing. For instance, they appear to care about security issues that publicly embarrass them or that affect huge customers of theirs, issues that'd've been trivial to fix, instead of fixing issues for the sake of fixing them. This kind of "sales" based security and their responses have forced me to encourage multiple companies to use other vendors.