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Banking with a more local institution can make all of the difference in the experience. It would probably blow your mind if you've never done it. Maybe try a mi

Banking with a more local institution can make all of the difference in the experience. It would probably blow your mind if you've never done it. Maybe try a mid-size bank that operates in a few states if you are concerned with going too small. If you are banking with Wells Fargo or BoA, you are getting exactly what you signed up for. A customer base so large that they have no choice but to treat you like a row in a database (i.e., a piece of shit).

mindslight 2y ago
> Maybe try a mid-size bank that operates in a few states if you are concerned with going too small I disagree with this. Medium/regional banks often have the same dynamic where the people in the branches have to call in to centralized help lines to get anything done, rather than employees being empowered to exercise judgement and act. But yet their systems can be way less polished than the megabanks. And from what I've seen their fees are often higher and less forgiving (not that you should be paying fees anywhere though, as an individual retail customer) My main combo is local bank/creditunion for cash/notary/medallion/safedepositbox/cashierschecks and then online-only large bank because it pays real interest and has a less janky UI. (although with the ever-ratcheting SMS login nags, I'm starting to question that last bit). Both refund third party ATM fees. On the larger topic, I'm disappointed to see this regulatory push has very little to do with making sure users can get frequent automated access to their own transaction data. Continually verifying the transactions on your account is basically the necessary and sufficient condition for preventing the bank making you responsible for their being defrauded.