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I was laid off from a company that spent two and a half years transitioning to Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experien
by billbrown 2y ago
I was laid off from a company that spent two and a half years transitioning to Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, Scheduler, 600+ seats) and decided to re-platform to Shopify plus a constellation—like 14 in total—of supporting startups to serve the various needs that Salesforce fulfilled. I was the tech lead and architect of the Salesforce move so I was intimately involved in every use by various teams.
I entered the move skeptical of Salesforce's value; I left impressed with the flexibility of the platform but aghast at the costs and development effort required to do much of anything. (I was also disgusted by the rough edges of its myriad acquisitions and their partial integration into the ecosystem—even after many years.)