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> I joined WP Engine in 2018 because it was the one company that really did seem to be honest about who they were. Like every other company they were in it to m
by throwawaymatt 2y ago
> I joined WP Engine in 2018 because it was the one company that really did seem to be honest about who they were. Like every other company they were in it to make money, but unlike every other company they didn’t hide that fact behind abusive language. They didn’t claim I was “family.” They didn’t claim their work was virtuous and therefore somehow “better” than non-WordPress orgs. No, they said they wanted to be the biggest host and went after that with the best pay I saw in the WordPress ecosystem and interesting work on top of it.
Well said. Our agency chose WP Engine over 8 years ago because they were hands-down the best managed WordPress hosting provider. It revolutionized our WordPress hosting offerings and allowed stable, mostly headache free growth. Without the WP Engine's platform, and their investments in making WordPress hosting modular and safe we'd still be in the stone ages of dedicated/vps hosting.
What kept us as a customer for these 8 years though, has been the quality of support. It can't really be measured, but I've found their support to be unmatched and highly competent over hundreds of interactions.
We've grown over 400% with WP Engine and this entire fiasco with Matt blindsided us. Begrudgingly, we're diversifying our hosting allocations to protect against this new threat but we'd be much happier continuing with just WP Engine.