I am a PCP who runs utilization reviews for our provider group. I review every ED utilization for every patient attributed to a PCP in our network. My job is to

I am a PCP who runs utilization reviews for our provider group. I review every ED utilization for every patient attributed to a PCP in our network. My job is to try to reduce inappropriate ED utilization. I have no idea what reduces utilization. There's major shortage of primary care doctors. Most med students don’t want to go into primary care. Plus, hiring new doctors is not as easy as it sounds… even if there were an excess of doctors looking for jobs, you have to have clinic space and staff in order to run a practice. Specialists are in the same boat, post-COVID. Having to ref some pts to neurology with a 6+ month wait.