4 ms·

I’m genuinely curious, on a 4-month old vehicle, why weren’t the three specific repairs and costs you list be covered under warranty?

by binoct 2y ago

stonethrowaway 2y ago
A handful of us are wondering the same thing.
danielscrubs 2y ago
Isn't that like asking if Boeings flights aren't covered by life insurance? Car insurance companies know the costs, and they have open listings of the car brands. They have literally all incentives in play to stay truthful. Compared to whatever PR we are force-fed a jour.
- anonfordays 2y ago
  [flagged]
  - otterley 2y ago
    Don't call someone here a liar unless you have clear and convincing evidence of it. The OP never said that they laid out cash for these repairs. On a repair invoice, the shop usually lists the cost, then it's paid for by the manufacturer at the bottom. It's all normal accounting for the back office. If you've ever owned a car that had warranty repairs, regardless of make or model, you'd see this.
    - anonfordays 2y ago
      >Don't call someone here a liar unless you have clear and convincing evidence of it. The post in and of itself is clear and convincing evidence. >On a repair invoice, the shop usually lists the cost, then it's paid for by the manufacturer at the bottom. It's all normal accounting for the back office. If you've ever owned a car that had warranty repairs, regardless of make or model, you'd see this. That's not how any of this works for Tesla though, there are no "shops" you take it to, only Tesla service centers do warranty work. The prices listed for warranty work are always "$0.00", never listing how much any of it costs. The post is clearly a LARP.
      - otterley 2y ago
        > The post in and of itself is clear and convincing evidence. I'm pretty sure no jury would agree with that. > That's not how any of this works for Tesla though, there are no "shops" you take it to, only Tesla service centers do warranty work. The prices listed for warranty work are always "$0.00", never listing how much any of it costs. I admit I'm not a Tesla owner and don't have direct experience, but I do see posts that contradict this assertion: * https://teslamotorsclub.com/tmc/threads/tesla-service-invoice-for-in-warranty-diagnosis.156059/ https://teslamotorsclub.com/tmc/threads/tesla-service-invoic... * https://www.reddit.com/r/TeslaModel3/comments/17wnts6/comment/k9j8cmu/ https://www.reddit.com/r/TeslaModel3/comments/17wnts6/commen...
        anonfordays 2y ago
        >I'm pretty sure no jury would agree with that. I'm pretty sure every jury would agree with that. >I admit I'm not a Tesla owner and don't have direct experience, but I do see posts that contradict this assertion: Those posts prove my point exactly. One of them literally states: "Yes, but usually when I sign something for warranty work. The dollar amt on the paper is $0."
        otterley 2y ago
        We are in agreement about the bottom line. Again, the poster did not claim they paid out of pocket for any of this work. The experience of whether they're seeing estimated values (even if not paid) seems to vary by customer.
        anonfordays 2y ago
        >Again, the poster did not claim they paid out of pocket for any of this work. Yes they did: We have put roughly 10k into this truck for service.
        otterley 2y ago
        I should have been clearer: they didn't claim they paid for the work that was covered under the warranty. Slashed tires and other vandalism and body damage due to accidents obviously aren't covered and those repairs would have to be borne by the customer. (It's also true that those things aren't the results of defects and thus aren't directly Tesla's fault.)
anonfordays 2y ago
All of the aforementioned things are 100% covered by warranty. The GPs comment is entirely made up, LARPing for internet points.
- insane_dreamer 2y ago
  Having that many problems with a new vehicle -- covered by warranty or not -- qualifies that vehicle for "POS" label
  - anonfordays 2y ago
    Except none of those problems happened because the GP just made it all up. The post is a great example of Elon Derangement Syndrome. LARPing as Cybertruck owner, fabricating posts about the experience of owning one to virtue signal.
    - insane_dreamer 2y ago
      How do you know that they made it up?
    - RollAHardSix 2y ago
      Go check out the cybertruck forums, you'll see plenty of owners have issues with their trucks and some who have pursued their state lemon laws, guess those are all made up. Guess the NHTSA investigations, or the dead families are all made up too.
      - anonfordays 2y ago
        Go check out the [vehicle] forums, you'll see plenty of owners have issues with their [vehicles] and some who have pursued their state lemon laws, guess those are all made up. Guess the NHTSA investigations, or the dead families are all made up too.
- RollAHardSix 2y ago
  Wrong. Check their warranty online, they- like most other warranties- very deliberately leave out tires, vandalism, and problems with the electrical system.
otterley 2y ago
I'm guessing they were covered under warranty, but the cash-equivalent costs were listed. I think the bigger problem here is the inconvenience. You don't get much value out of the thing you purchased if it's in the shop most of the time. Plus you have to take time out of your day to bring it to the shop (if it's even possible) or wait for a tow truck to come get you if the vehicle is immobile or unsafe to drive, and then find a way to get home. Warranties pay for parts and labor, but they don't cover incidental expenses, or more importantly, your time.

I’m genuinely curious, on a 4-month old vehicle, why weren’t the three specific repairs and costs you list be covered under warranty?

by binoct 2y ago

I’m genuinely curious, on a 4-month old vehicle, why weren’t the three specific repairs and costs you list be covered under warranty?

stonethrowaway 2y ago

A handful of us are wondering the same thing.

danielscrubs 2y ago

Isn't that like asking if Boeings flights aren't covered by life insurance? Car insurance companies know the costs, and they have open listings of the car brands. They have literally all incentives in play to stay truthful. Compared to whatever PR we are force-fed a jour.

anonfordays 2y ago
[flagged]
- otterley 2y ago
  Don't call someone here a liar unless you have clear and convincing evidence of it. The OP never said that they laid out cash for these repairs. On a repair invoice, the shop usually lists the cost, then it's paid for by the manufacturer at the bottom. It's all normal accounting for the back office. If you've ever owned a car that had warranty repairs, regardless of make or model, you'd see this.
  - anonfordays 2y ago
    >Don't call someone here a liar unless you have clear and convincing evidence of it. The post in and of itself is clear and convincing evidence. >On a repair invoice, the shop usually lists the cost, then it's paid for by the manufacturer at the bottom. It's all normal accounting for the back office. If you've ever owned a car that had warranty repairs, regardless of make or model, you'd see this. That's not how any of this works for Tesla though, there are no "shops" you take it to, only Tesla service centers do warranty work. The prices listed for warranty work are always "$0.00", never listing how much any of it costs. The post is clearly a LARP.
    - otterley 2y ago
      > The post in and of itself is clear and convincing evidence. I'm pretty sure no jury would agree with that. > That's not how any of this works for Tesla though, there are no "shops" you take it to, only Tesla service centers do warranty work. The prices listed for warranty work are always "$0.00", never listing how much any of it costs. I admit I'm not a Tesla owner and don't have direct experience, but I do see posts that contradict this assertion: * https://teslamotorsclub.com/tmc/threads/tesla-service-invoice-for-in-warranty-diagnosis.156059/ https://teslamotorsclub.com/tmc/threads/tesla-service-invoic... * https://www.reddit.com/r/TeslaModel3/comments/17wnts6/comment/k9j8cmu/ https://www.reddit.com/r/TeslaModel3/comments/17wnts6/commen...
      - anonfordays 2y ago
        >I'm pretty sure no jury would agree with that. I'm pretty sure every jury would agree with that. >I admit I'm not a Tesla owner and don't have direct experience, but I do see posts that contradict this assertion: Those posts prove my point exactly. One of them literally states: "Yes, but usually when I sign something for warranty work. The dollar amt on the paper is $0."
        otterley 2y ago
        We are in agreement about the bottom line. Again, the poster did not claim they paid out of pocket for any of this work. The experience of whether they're seeing estimated values (even if not paid) seems to vary by customer.
        anonfordays 2y ago
        >Again, the poster did not claim they paid out of pocket for any of this work. Yes they did: We have put roughly 10k into this truck for service.
        otterley 2y ago
        I should have been clearer: they didn't claim they paid for the work that was covered under the warranty. Slashed tires and other vandalism and body damage due to accidents obviously aren't covered and those repairs would have to be borne by the customer. (It's also true that those things aren't the results of defects and thus aren't directly Tesla's fault.)

anonfordays 2y ago

All of the aforementioned things are 100% covered by warranty. The GPs comment is entirely made up, LARPing for internet points.

insane_dreamer 2y ago
Having that many problems with a new vehicle -- covered by warranty or not -- qualifies that vehicle for "POS" label
- anonfordays 2y ago
  Except none of those problems happened because the GP just made it all up. The post is a great example of Elon Derangement Syndrome. LARPing as Cybertruck owner, fabricating posts about the experience of owning one to virtue signal.
  - insane_dreamer 2y ago
    How do you know that they made it up?
  - RollAHardSix 2y ago
    Go check out the cybertruck forums, you'll see plenty of owners have issues with their trucks and some who have pursued their state lemon laws, guess those are all made up. Guess the NHTSA investigations, or the dead families are all made up too.
    - anonfordays 2y ago
      Go check out the [vehicle] forums, you'll see plenty of owners have issues with their [vehicles] and some who have pursued their state lemon laws, guess those are all made up. Guess the NHTSA investigations, or the dead families are all made up too.
RollAHardSix 2y ago
Wrong. Check their warranty online, they- like most other warranties- very deliberately leave out tires, vandalism, and problems with the electrical system.

otterley 2y ago

I'm guessing they were covered under warranty, but the cash-equivalent costs were listed. I think the bigger problem here is the inconvenience. You don't get much value out of the thing you purchased if it's in the shop most of the time. Plus you have to take time out of your day to bring it to the shop (if it's even possible) or wait for a tow truck to come get you if the vehicle is immobile or unsafe to drive, and then find a way to get home. Warranties pay for parts and labor, but they don't cover incidental expenses, or more importantly, your time.