> Smart franchises clean the machine in the morning or after closing each day so it “never runs out”. And when they arrive in the morning to a failed cleaning

> Smart franchises clean the machine in the morning or after closing each day so it “never runs out”. And when they arrive in the morning to a failed cleaning run and an opaque error code they get to pick between first calling an expensive technician to spend just a few minutes with a tool only they have to read a more detailed error and change settings. Or they can cross their fingers and hope it's not a persistent issue. Either way it's another four hour checking cycle before it's ready.