It seems like this is a mentally ill solo dropshipper. The business address on their website belongs to another company (as can be seen on their own Google Maps

It seems like this is a mentally ill solo dropshipper. The business address on their website belongs to another company (as can be seen on their own Google Maps embedding). According to some redditors their customer support is just as unhinged, with any customer contacting them getting banned for life, called a zombie and blamed for causing the issues themselves. A Malibal account on reddit responded by calling all critics sockpuppet accounts.