4 ms·
You need to escalate this to the support tier where people are allowed to use their brains. Possibly writing to their legal department would do the trick?
by exolymph 2y ago
You need to escalate this to the support tier where people are allowed to use their brains. Possibly writing to their legal department would do the trick?
- paige_d 2y agoHm, interesting idea to consider. I definitely don't want to come off as litigious. I have no interest in threatening anyone, I just want this all to be resolved and to get my domain name.
- mbo 2y agoTo quote patio11's "Identity Theft, Credit Reports, and You": > You want to communicate with the bank in a manner which suggests that you’re an organized professional who is capable of escalating the matter if the bank does not handle it themselves. [...] Mean words cannot hurt a bank. Threats cannot hurt a bank. Paper trails, though, are terrifying to regulated institutions. Your bank’s customer support representatives are taught to evaluate whether someone looks like they’re competent and collecting a paper trail. If they are, the CS rep is supposed to stop touching the case immediately and instead escalate them to a supervisor or to the legal department.