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It's also all about Taylor's exclusivity on repairing the machines.
by recursive 2y ago
It's also all about Taylor's exclusivity on repairing the machines.
- Aloisius 2y agoEh. Taylor doesn't fix the machines. You actually get a contract with an independent certified technician - quite often provided through the reseller who sold the machine.
- recursive 2y agoCertified by a Taylor-accredited organization. The money all goes the same way. A distinction without a difference.
- Aloisius 2y agoTaylor doesn't get paid for the vast majority of repairs. The money goes to the independent technician. They make some money for replacement parts, but that's rarely more than the occasional o-ring.
- janalsncm 2y ago> It's also all about Taylor's exclusivity on repairing the machines. In context, it doesn’t matter whether Taylor is getting paid or Santa Claus is. The problem is that McDonald’s franchises were not able to fix them due to software locks.
- darth_avocado 2y agoWhich means sometimes you buy replacement machines from Taylor
- whaleofatw2022 2y agoWhat is a franchising fee or other franchising requirements? The shop is paying them money for the ability to get money for the repairs. Don't be intellectually dishonest.
- talldayo 2y agoIf Taylor accredits the technician, supplies the technician with proprietary tools for servicing Taylor devices, and furnishes them with replacement parts that can otherwise not be bought by consumers off the shelf - they are a Taylor employee. That is not independent repair, it is a racket.
- fhub 2y ago25% of Taylor's revenue (at least 3 years ago) were parts and repair services. source - https://youtu.be/SrDEtSlqJC4?si=n_L87Fx3VWeEz9Xz&t=1261 https://youtu.be/SrDEtSlqJC4?si=n_L87Fx3VWeEz9Xz&t=1261