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There are quite a few companies who will replace a broken product after the initial six months warranty without asking questions. That Apple does not even tell
by mrich 14y ago
There are quite a few companies who will replace a broken product after the initial six months warranty without asking questions. That Apple does not even tell customers about their rights reflects rather badly on them, especially considering the already high price of most of their products.
- mkaltenecker 14y agoApple will do so, too, in many cases. They are, in fact, pretty generous when it comes to replacing something they don’t have to. It’s, however, inconsistent and if there is any dispute the company always wins. That’s the case with any company. Again, in Germany there is no confusion because we have two different words for it. Well, there is some confusion but the two words is how all companies do it. I don’t think companies are even allowed to advertise something that is your right anyway (like the mandated warranty), that’s probably the reason why they don’t say anything.