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I did click on the link and did read the article though it lacked virtually any detail. Of course Apple cares about money but they make their money by customer
by technoslut 14y ago
I did click on the link and did read the article though it lacked virtually any detail.
Of course Apple cares about money but they make their money by customers buying their hardware. They put their customers first because that is where they make their money.
As a counterpoint, Apple refuses to pay employees on commission because Jobs didn't want them upselling to consumers because there is a less chance of them being a returning customer.
It's the goal of every business to make money. It's how you go about it that tells the story.
- alexqgb 14y agoActually, the goal of a business is to create a customer.
- chris_wot 14y agoYeah - customers who spend money.
- alttab 14y agoFrom Apple's standpoint as a publicly traded company, their mandate is to maximize shareholder value.
- jrockway 14y agoTheir mandate is to do whatever their prospectus says they are going to do. As for maximizing shareholder value, I think they've done pretty well there. I don't care for their software that much, but in terms of running a publicly-traded corporation, they've done an excellent job.
- ThePherocity 14y agoNo, the goal is to make money. If a business can make money without customers, then it's still a successful business. (Though it may be a racket). Making a business with lots of customers, but no money, at best is called a startup... ;)
- duiker101 14y agowhat that article says is "Even if it Italy(and all UE) the law says the hardware provider must grant 2 years warranty, Apple does not care and gives only one, and asks for money if you want the second." Explain me how this is putting the customers before the money. Apple shows a nice face to the public but then does only what it's needed to get more money. proved by both this article and how they treat developers. If it wasn't for the developers that filled the appstore with content apple would be still years back. But apple doesn't care.
- technoslut 14y agoYou're pointing to an article that was very short and provided no detail. I had to go through the HN thread to see that it's more complicated than what you make it out to be but I also read a story by John Paczkowski regarding this: http://allthingsd.com/20120702/italy-accuses-apple-of-misrepresenting-warranty-options-threatens-to-kick-it-out/ http://allthingsd.com/20120702/italy-accuses-apple-of-misrep... I think you're trying to paint a picture from a certain perspective that doesn't contain the whole truth. I'm not saying that Apple isn't greedy as everyone else but I do believe your argument has flaws.
- joering2 14y ago> If it wasn't for the developers that filled the appstore with content apple would be still years back. Plus, if it wasn't for jailbreakers and first Cydia not-native apps that Jobs hated and for a long time was against an idea of giving third-parties abilities to build so-called not-native apps, Apple would still not had their App Store and never grew to today's sizes.
- deleted 14y ago[deleted]
- rimantas 14y agoJust take a look at the timeline: App Store was probably in the works when Jobs was still talking about web apps. Thinking that Cydia forced Apple to reconsider its policy is very naive.
- mrich 14y agoApple is not offering the warranty mandated by the law, so when the device breaks, the customer has to buy a new one. If that is what you get for paying a premium price for the latest Apple product then I have to say no, thanks.
- incongruity 14y agoApple is pretty well known for helping its customers even after the warranty period is up, from everything I've seen. Certainly not always, but enough so that they get more good press for it than most companies. So, even if they are as evil and plotting as you claim, they seem to be confused on how to be efficient and effective in implementing their evil plan.
- mrich 14y agoI would hope they are not doing this on purpose. However, then it has to be incompetence or lazyness. I heard some european VP was recently let go by Cook, so perhaps he is already taking care of it. Anyway, there are some horror stories regarding the defective Nvidia GPUs where Apple denied repairs and said it was another problem - even though Nvidia fully paid the repair because it was their fault. http://www.seattlerex.com/seattle-rex-vs-apple-the-verdict-is-in/ http://www.seattlerex.com/seattle-rex-vs-apple-the-verdict-i...
- lloeki 14y agoI live in France. Every single hardware device out there has one year warranty, with possibly optional paid extension from the reseller. Five second search example [0] shows "Garantie 1 an.". None of their manufacturer get any sort of bash, except Apple. [0] http://www.fnac.com/Console-Xbox-360-250-Go-Microsoft-Halo-Reach-Gears-of-War-2-Fable-3-3-mois-d-abonnement-gratuit-au-Xbox-Live-Gold/a4085718/w-4#bl=JEConsoles-Xbox-360BLO1 http://www.fnac.com/Console-Xbox-360-250-Go-Microsoft-Halo-R...
- ThePherocity 14y agoI've had two iPhones, a motherboard on a MacBook Pro (which I spilt coke on, and told them I did) and a replaced keyboard on the White MacBook that cracked all replaced out of the warranty period. I thought Apple was over priced non-sense years ago, until I bought one thanks to a spending account from my employer. Now I find it hard to justify buying anything but.
- ruswick 14y agoStill, making good products is a tactic, not a philosophy. Apple doesn't put the effort into making good products because they want to make people happy, they do it because that's what sells. Any notion that Apple has altruistic motives is absurd. All companies exist for one reason: to make as much money as possible. Apple is no exception.