4 ms·
Do you have any paying customers? The premium plan has a quota of approx. 4 tickets per day which feels quite low for a tool used by a company. What happens w
by badcppdev 2y ago
Do you have any paying customers?
The premium plan has a quota of approx. 4 tickets per day which feels quite low for a tool used by a company. What happens when someone submits a ticket but the plan has used up the quota? Does it just get deleted?
- have_faith 2y agoThe quotas all seem to be an order of magnitude too low.
- Closi 2y agoAlso cost per ticket gets more expensive in the higher price brackets, which you wouldn't expect!
- magicalhippo 2y agoSays here[1] you won't be able to create new tickets. Which is a bit surprising, I would have expected something usage-based with so few included. Like you get 100 included and then you pay per additional 100 or whatever. Btw the quota link in the FAQ is broken, had to dig in the admin manual for find this page. [1]: https://www.teamswork.app/post/how-teamswork-subscription-maximize-efficiency-and-control-costs#viewer-wei6h1326 https://www.teamswork.app/post/how-teamswork-subscription-ma...
- thisismarc 2y agothanks for your feedback! :)
- thisismarc 2y agoWe do have paying customers, and since the premium plan is targeted for SMBs, we think it's enough. I'm open to suggestions about the quotas