Ha! I made the same guess in a sub-thread a bit further up. You (and the sibling poster) deserve credit for beating me to it. I agree, and I doubt the support

Ha! I made the same guess in a sub-thread a bit further up. You (and the sibling poster) deserve credit for beating me to it. I agree, and I doubt the support munchkins would know anything about stationery purchase practices, which explains their befuddlement.