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Dreamhost is unprofessional, has more downtime than I've seen from other hosts, and has wildly oversold accounts. And I'd recommend them to ANYBODY. Allow me
by DanHulton 18y ago
Dreamhost is unprofessional, has more downtime than I've seen from other hosts, and has wildly oversold accounts.
And I'd recommend them to ANYBODY.
Allow me to explain:
The very fact that they are unprofessional is probably the number one reason I like them. When they fuck up, they are right up front admitting it in plain english, detailing exactly what went wrong, whose fault it was, and what they're doing to fix it. I'd say that's exactly what OUGHT to be done, but in any "professional" company, there will be some smooth lie to cover up what happened, explain it as an "occasional service interruption" and move on. You'll never know why something happened, or what the chances are of it happening again. With Dreamhost, I'm always aware, and even if there are major weaknesses in their networks, at least I know what they are and what they're doing to fix it. (And who - by name - I can yell at for fucking it up.)
They have more downtime than I've seen from other hosts, but I'm willing to chalk this up to "circumstances beyond their control". Why? Because when shit went south, they explained what it was. Their datacenter wasn't up-front with them about its capabilities, the building generators weren't terribly reliable, all kinds of things that were out of their control. Sure it sucked for any Dreamhost user during that time, but it could have happened to any host, and THIS one had the temerity to level with us and explain exactly what happened.
And the oversold plans? Actually a feature. Honestly, I don't think I'd host an actual application on one of their $7/month plans, but that's because that's not what those are FOR. The cheapie plans are there for my personal website and my blog. They're there for someone who wants a site to sell handcrafted things. They're there for someone who wants cheap imagehosting for forum signatures, avatars, or funny pictures for friends.
Dreamhost sold me exactly what I expected, and has taken the time to routinely update me on the issues affecting them.
Now, if only Josh could get the newsletter out any faster than a month behind...
(Hm, before that gets misinterpreted, that's a running joke at Dreamhost, that each newsletter is dated for the month previous. They do like poking fun at themselves, another plus as far as I'm concerned.)