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This is how I got MSI to honour their warranty in spite of their stance that any failure at all is due to user error, since their products don't fail
by BoringTimesGang 2y ago
This is how I got MSI to honour their warranty in spite of their stance that any failure at all is due to user error, since their products don't fail
- dataflow 2y agoWow, nice. Did they show up? Did they settle?
- BoringTimesGang 2y agoSettled at the eleventh hour
- nick__m 2y agoI have the opposite experience with warranty. I had a defective ATX psu cable and MSI support sent me a whole cables kit overnight. And recently a bought a Corsair case, the iCue controller had 2 defective ports and Corsair also sent me a replacement overnight. My only "trick" with support is telling them upfront that I will leave a 5 stars review on amazon uppon successful resolution of the problem.