4 ms·

I wonder if you'd have luck in small claims court.

• BoringTimesGang 2y ago
  This is how I got MSI to honour their warranty in spite of their stance that any failure at all is due to user error, since their products don't fail
  • dataflow 2y ago
    Wow, nice. Did they show up? Did they settle?
    • BoringTimesGang 2y ago
      Settled at the eleventh hour
  • nick__m 2y ago
    I have the opposite experience with warranty. I had a defective ATX psu cable and MSI support sent me a whole cables kit overnight. And recently a bought a Corsair case, the iCue controller had 2 defective ports and Corsair also sent me a replacement overnight. My only "trick" with support is telling them upfront that I will leave a 5 stars review on amazon uppon successful resolution of the problem.