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> Google, believe it or not, is a real company with real people who work there. Those people build the products and market to the end user that they can entrust
by gaws 2y ago
> Google, believe it or not, is a real company with real people who work there. Those people build the products and market to the end user that they can entrust their lifetime of photos to Google's custody, but when something goes wrong, there is often nothing that can be done. Why?
There is no sense of obligation to users who use your product for free. It's easy to include a line in the Terms & Conditions that says, "You are using our product for free. Therefore, we are not responsible for anything that happens to your data."
- bigfatkitten 2y agoGoogle has no sense of obligation to paying customers either, based on my experience with Google Workspace and GCP 'support'. Whereas AWS support, for all of Amazon's faults will bend over backwards to help even a $15/mo nobody.
- hulitu 2y ago> There is no sense of obligation to users who use your product for free. I bet he paid for his phone and had no chance of using another OS on his phone. (and i am not talking about dark patterns which send you to Google services)
- gaws 2y agoHow is that revelant?