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Broadly speaking: while there is a real problem here and it needs to be addressed, it's mostly around the systemic issues: letting Silicon Valley outsource trau
by shadowgovt 2y ago
Broadly speaking: while there is a real problem here and it needs to be addressed, it's mostly around the systemic issues: letting Silicon Valley outsource trauma to places that will under-serve the people who experience the trauma is bad and shouldn't be allowed.
Issue 1, the direct trauma, is tragically endemic to providing fora for people to communicate online. Someone will be the front-line of dealing with the fringe of those communications. If it isn't people training AIs to do some of the 90%-work, it's instead human moderators having to review every complaint, which is strictly more trauma.
- klabb3 2y agoYea agreed. That would have been a perfectly reasonable angle for the article.