I am starting to wonder if Microsoft's problem is something quite other than the quality of the product they produce. From everything I have read, WP is a well

I am starting to wonder if Microsoft's problem is something quite other than the quality of the product they produce. From everything I have read, WP is a well made platform: smooth, stable, and a pleasure to look at. While I have not personally done anything other than casually play with a demo model, none of the reviews I have seen have said anything seriously negative about it. MS has put a lot of time and effort into this, and it seems that they are doing everything (or at least most things) right from a technical perspective. And yet... Success is not following. Personally, I wouldn't consider a Windows phone simply because I have been so badly burned by Microsoft in the past. It has nothing to do with the quality of WP per se, but rather lingering negativity I built up from using some of their less than stellar products over the course of 20+ years. I'm starting to wonder if this isn't more widespread than is generally acknowledged.