I saw another example the other day of how things used to work. If you wrote to the UK government in the 1980s to ask (or complain) about their policy towards

I saw another example the other day of how things used to work. If you wrote to the UK government in the 1980s to ask (or complain) about their policy towards apartheid South Africa you received a personal reply addressing your points in the context of the government's policy [1]. Presumably, letters to other departments were handled similarly. I've corresponded with the civil service a few times recently and the service now is shite. [1]: https://www.craigmurray.org.uk/archives/2024/10/who-are-the-terrorists/ https://www.craigmurray.org.uk/archives/2024/10/who-are-the-...