4 ms·

That sounds like it should be investigated. From an accounting perspective you can’t just delete transactions or accounts.

• rstuart4133 2y ago
  Of course they aren't "deleted" in any real sense. The proposition a bank would delete statements with lines only a few days old borders on farcical. Nonetheless, that statement was repeated a number of times by bank representatives, including their specialists in deceased estates. I presume it really means "when the account is closed, it is removed from the UI and I don't know how else to access it". The statements could be retrieved, but based on past experience that would take forms, money, and some time, and stubborn insistence when dealing with bank staff under normal circumstances. In this case it would also need me submitting certified death certificates, will's, and maybe even probate. Obtaining probate takes months, literally.