3 ms·
At least in my experience, I asked for compensation 3 times and got the money in every case (with different companies: American Airlines, United and Lufthansa).
by sega_sai 2y ago
At least in my experience, I asked for compensation 3 times and got the money in every case (with different companies: American Airlines, United and Lufthansa). But I agree the system could be improved further.
- rahimnathwani 2y agoI've asked for compensation twice (Swiss and Air Canada) and gotten it once (Air Canada). Even the successful case wasn't resolved without many many emails.
- herzzolf 2y agoI wasn't so lucky. KLM charged me twice for my ticket (probably because of connection issues when I was buying the ticket) and I wasn't able to get the money back from them because I was redirected between support and other departments, multiple times, and then getting ghosted... Fortunately, I've used a debit card for the purchase, which made it possible to recover my funds by using chargeback.