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Update on OpenAI Billing Issue I've made some progress with the unexpected charges from OpenAI: 1. American Express has been helpful in disputing the charges
by kordlessagain 2y ago
Update on OpenAI Billing Issue
I've made some progress with the unexpected charges from OpenAI:
1. American Express has been helpful in disputing the charges in bulk. Their website process for disputing multiple charges is quite cumbersome. In total, there were 15 charges, each around $32, dated on the 17th and 18th.
2. I double-checked my OpenAI account settings:
- Confirmed that auto-refill is turned off
- Verified that the monthly billing limit is set to $200
3. I ran and exported a usage report from the OpenAI site. The report shows:
- 3.3M input tokens used, primarily for GPT-4-x models but not the 32K one
- The pricing shows $10 per 1M tokens input for the models I supposedly used
- Some usage of GPT-3.5 Turbo models
- 155K output tokens in total
4. Based on OpenAI's pricing page, my total charges should not have exceeded approximately $30.
The discrepancy between the actual charges to my card and the expected amount based on usage is concerning. I'm continuing to investigate and will update as I learn more.