I received one yesterday with what appears to be older firmware (i.e., no option for use of an external display with WinPE) and a newer image. As is the case w

I received one yesterday with what appears to be older firmware (i.e., no option for use of an external display with WinPE) and a newer image. As is the case with nearly any Windows device I receive, I booted into Windows Audit Mode and exported all of the installed drivers to a thumbdrive. That is when the fun began...the device failed to OOBE correctly, the restore image provided by Qualcomm doesn't work, and there's no display. Various workarounds with custom Windows arm64 images are fruitless, and there's no UEFI BIOS updater that would allow one to restore it to a known good state. ThunderSoft (Qualcomm's partner in Thundercomm) has utterly failed to deliver a reliable working solution with the most basic Windows functionality, which makes me wonder if there is another factor at hand here. There are smaller, less-well-funded companies that can get these types of products built and shipped. AND - the fact that they're issuing refunds for these devices (at least Arrow Electronics here in the States) REALLY makes me wonder.