I find the unnofficial swt staff twitter accounts more helpful. Generally when there's problems with trains I do a search for a #swt, you get all the info you n

I find the unnofficial swt staff twitter accounts more helpful. Generally when there's problems with trains I do a search for a #swt, you get all the info you need as well as sweary comments from other passengers. Cheers me up slightly on those days when I can't get home till 11 o'clock.