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This seems really useful. What's your sense on the importance order of the various metrics? I.e when would WPM matter more than SNR or vice versa? Also, I thi
by skeptrune 2y ago
This seems really useful.
What's your sense on the importance order of the various metrics? I.e when would WPM matter more than SNR or vice versa?
Also, I think it might be worth considering moving the metric explanations up towards the top of the page or adding tool tips. I haven't worked with voice AI agents before and was initially missing some context there.
- tmshapland 2y agoThe conversational metrics seem much more important to our users than the audio metrics. This was surprising to me. But it makes sense given that Voice AI devs are just trying to make the Voice AI do what they expect it to do. Thank you for the feedback. We'll move the metrics explanations up!