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The question I have about this, if a spammer calls you while spoofing a number for an organisation that is set up to show you their details, will it be highligh
by Andaith 2y ago
The question I have about this, if a spammer calls you while spoofing a number for an organisation that is set up to show you their details, will it be highlighted as such, or will it appear as a legitimate call? What about SMS as well?
If this actually certifies that the person contacting you is who they say they are, then that's awesome and I love it. There's a huge issue of trusting calls-to-action in all forms of communications(Phone, SMS, Email) from organisations.
I've laughed at & hung up on the ATO(Aussie Tax Office) before, thinking it was a spam call. They called back and said "We really are the ATO. Call our number on our email address, ask for me by name and then provide this reference number". I felt really bad haha.
- AStonesThrow 2y agoThese days, there is sort of an "authentication détente" over telephone calls. Because nobody can trust Caller ID, and we're told never to trust any incoming call, especially an unexpected one. But when I receive, for example, a followup call from the clinic about lab results: they are cagey, per HIPAA, about divulging any info to anyone who isn't me. So I answer, and the first thing I get is a question like, "what is your name and DOB?" and what do I tell them? "I don't trust you! Go away!" I'm thankful that many orgs are finally implementing their own secure-messaging features so most of these type phone calls can now be done in a private email style instead. I've never seen any scammer spoofing Caller ID of someone in my Contacts list, but that seems like a nightmare scenario!