Egregious? The policy is literally "free returns". In my experience, they could cut it down a lot by not constantly playing pricing games and also getting rid o

Egregious? The policy is literally "free returns". In my experience, they could cut it down a lot by not constantly playing pricing games and also getting rid of their slow spiteful shipping. Like if I'm in the market for a type of thing, and they have one of their sale days where two or three options are all 30% off, I'll order a few options and then decide later. Or if I'm in the middle of project I'll order extra parts that I merely might need so that I don't get interrupted waiting for another shipping round (especially if I don't currently have a "trial" of their sunk cost fallacy program). If I already have to do an Amazon return sometime, then taking more items is basically free. I know their system is wasteful as fuck, but that's on them for setting up such terrible policies. I'm certainly not going to validate the business model of letting companies cheat customers based on making us feel bad about how much they waste. (all the repeatedly damaged items from Target having no clue how how to pack items is another example that spelled out this larger dynamic for me. at least Target lets you keep the salvage much of the time)