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PayPal is not great at it. I assume you mean the settings->payments->automatic payments (https://www.paypal.com/myaccount/autopay/ https://www.paypal.com/myacco
by Brybry 2y ago
PayPal is not great at it. I assume you mean the settings->payments->automatic payments (https://www.paypal.com/myaccount/autopay/ https://www.paypal.com/myaccount/autopay/) feature.
Last year I had a company (DomainsPricedRight/OwnMyDomain aka GoDaddy) that I last did business (a one time purchase) with 18 years prior (2005), bill me under a new "subscription" with no input on my part.
PayPal sort of allows you to prevent that but it seems only with companies you have recently done business with.
PayPal did do a good job of email notification of the automatic payment and cancelling the "subscription" but there is no easy way to reverse the fraudulent payment, so in the end the consumer still gets burned for profit (it was only $1 but how many people had $1 stolen?)
- FireBeyond 2y agoAgreed, I had similar where I had signed up for a trial with a subscription, sure, and then went to cancel. "This can be done by 'manage payments' in PayPal." or similar. This existed, but the subscription was not there. But sure enough, it got charged. They did reverse it at least, but was more painful than it had to be.