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That depends on what state you're in right? (i.e. California customers can cancel online, but Wisconsin ones need to talk to an agent)
by kgermino 2y ago
That depends on what state you're in right? (i.e. California customers can cancel online, but Wisconsin ones need to talk to an agent)
- mikestew 2y agoAs a Washington resident, I tested this a while back: nope, you can cancel online AFAICT (I didn’t actually cancel, but the click flow indicated that it should work), and do not need to be a CA resident.
- DHPersonal 2y agoMy Oklahoma-based subscription required chatting via text online with an agent to cancel.
- ry4nolson 2y agoI'm in Texas and was able to cancel online. It was slightly frictional. I had first paused my subscription. Apparently you can't cancel if your subscription is paused, so I had to reinstate the sub to cancel.
- afavour 2y agoIIRC they implemented online cancellation everywhere a while back.