It really depends on the context. Some types of troubleshooting just involves a lot of time-consuming trial-and-error that doesn’t teach anything, it just rules

It really depends on the context. Some types of troubleshooting just involves a lot of time-consuming trial-and-error that doesn’t teach anything, it just rules out possibilities to diagnose the issue. Some products have a long deployment cycle or feedback loop. Some people are just more suited to or greatly prefer either low or high context switched work. Good management means finding the right balance for the team, product, and business context that you have, rather than inflexibly trying to force one strategy to work because it’s supposedly the best.